Terms of Service

Terms of Service

1. Acceptance of Terms

By accessing or using the Prime Auction Solutions website (“Site”) and any related services (collectively, “Service”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

2. Your Responsibilities

Accurate Information: You warrant that all information you provide (including contact info, bids, payment details) is accurate and current.

Lawful Use: You will only use the Service for lawful auction-related activities; you must comply with all local, state, and federal laws.

Account Security: You are responsible for safeguarding your account credentials and for any activity under your account.

3. SMS & Messaging Program

Prime Auction Solutions operates an SMS notification program (“SMS Program”) under A2P 10DLC guidelines. By providing your mobile number and opting in, you consent to receive text messages regarding:

Auction previews & reminders

Bid confirmations and outbid alerts

Important account notifications

Message Frequency: Up to 10 messages per month, subject to actual auction activity.
Carrier Charges: Message and data rates may apply—check your plan.

3.1 Consent & Opt-Out

Opt-In: You expressly opt in by entering your mobile number and checking the consent box on our Site.

Opt-Out: Reply STOP to any message, or email us at unsubscribe@primeauctionsolutions.com. After opt-out, you will receive one confirmation message; no further marketing texts.

Help: Reply HELP for assistance or email support@primeauctionsolutions.com.

4. Bidding & Auction Premium

Starting Bids: Listed starting bids are guidelines; each successive bid must exceed the previous by the published increment.

Auction Premium: A 10% premium is added to the final hammer price (the “Total Due”).

Payment Terms: Winning bidders must pay the Total Due within the timeframe specified in the auction details.

5. Intellectual Property

All content on the Site (text, graphics, logos, images, software) is owned or licensed by Prime Auction Solutions and protected by copyright and trademark laws. You may not reproduce or distribute without prior written consent.

6. Disclaimers & Limitation of Liability

No Warranty: The Service is provided “as is.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability: To the maximum extent permitted by law, Prime Auction Solutions and its affiliates shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Service.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of Virginia. Any dispute will be resolved through binding arbitration in Fairfax County, Virginia, under the rules of the American Arbitration Association.

8. Changes to Terms

We may update these Terms at any time. We’ll post changes here with a new “Last Updated” date. Continued use after changes constitutes acceptance.

What Our Clients Say

"We cannot thank your group enough for all of the hard work in assisting our family to sell our property which we thought would never sell. You exceeded our expectations with your level of professionalism and auction results. We are already considering your services for our 2nd home."

 T. Robinson

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